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Human Understanding Metric + strategy
#1 driver of Net Promoter Score
See how two leading health systems leverage Human Understanding® to increase Net Promoter Scores.
Why Choose NRC Health?
The NRC Health Difference
We help mission-driven organizations turn aspiration into action. Leverage the power of Human Understanding®.
Igniting Human Understanding
Igniting Human Understanding
NRC Associates leverage their personal experience and passion to help shape a more human healthcare experience.
nSights
NRC Health nSights
Our thought leadership in the Human Understanding Institute takes a deep dive into a new topic each month.
Experience Perspective
NRC Health’s Experience Perspective
Keys to delivering humanized care revealed in NRC Health’s 2024 Experience Perspective.
Events
NRC Health Events
Connect with leaders and innovators who are committed to revolutionizing healthcare.