CASE STUDY

How two leading health systems leverage Human Understanding to increase Net Promoter Scores

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The first and only Px partner to integrate patient data directly into the EHR.

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Patient Experience Improvement

Best in KLAS

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Healthcare works better when we look closer and listen more.

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With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding^® Program is designed to help you capture and act on what matters most to each patient.

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Reputation

Workforce

Institutes

Marketing

Experience

Experience

Capture what matters most—before, during, after, and beyond the clinical encounter. Empower truly personalized care, timely follow-up, and faster improvement, and build loyalty as a result.

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Experience

Marketing

Reputation

Marketing

Inspire loyalty and create meaningful connections. Gain strategic advantage through consumer and competitive insights.

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Workforce

Institutes

Institutes

Empower leadership with knowledge, trends, and peer-to-peer networking to guide strategy and governance.

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Experience

Marketing

Reputation

Workforce

Institutes

Reputation

Engage patients in sharing their experience, build brand awareness and rank, and track standings.

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Experience

Marketing

Reputation

Workforce

Institutes

Workforce

Quickly assess workforce engagement, identify areas for recognition and improvement, and build strategies to reduce burnout and foster change.

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Experience

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Reputation

Workforce

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We wanted to take a moment to express our gratitude to all who participated in our Regional Summit in New York City! Your participation was instrumental in making the event a resounding success. Our November nSight Report delves into the impact of finances on patient perception. Uncover the complexities and enhance patient communication with #HumanUnderstanding.

Our newly released case study featuring Gundersen Health System and M Health Fairview dives into how these two organizations built a system-wide culture around #HumanUnderstanding. Join the conversation now

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Learn about upcoming Human Understanding^® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.

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> First-of-its-kind patient experience EHR integration

MyView™ helps healthcare teams provide personalized care to their patients by summarizing what matters most to each patient based on the information they share before, during, and after their healthcare interactions. The most relevant patient information collected through NRC Health’s Experience capabilities is condensed into a single page view, which is automatically integrated into an existing EHR.