NRC releases playbook for next-generation experience management
Learn how generational insights and holistic, next-gen strategies can bridge the experience gap and empower healthcare leaders. →
The Promises, Pitfalls & Personalization of AI in Healthcare
Healthcare experiences are human experiences, and the use of advanced technology has often come at the expense of human connections – until now. →
Even with AI, healthcare must be in ‘the humanity business’
In a joint discussion, they offered their perspectives on AI’s potential, the need for ethical safeguards and building trust in AI. →
Elevating Patient Care: The Power of Leader Rounding
Jon Tanner and Katie Haifley, CPXP delve into the critical role of leader rounding in enhancing patient experiences and outcomes. →
Join us for a sunset cruise to celebrate excellence at HUB24
We are excited to welcome Human Understanding Beyond | HUB24 attendees to San Diego with an unforgettable sunset harbor cruise on Wednesday, August 21. →