Bringing a rural hospital and its community together through purpose
This article is one of a series celebrating the achievements of healthcare workers who have had an outsized impact on patient care. →
Transition of care manager spearheads population-health efforts
While many health organizations were merely fighting to keep up with the workload in 2020, Norman Regional Health System began to expand its mission to include more areas of population health. →
2021 consumer panel highlights the impact of wait times on NPS scores
Here are eight ways a healthcare organization can make a difference if wait times can't be shortened →
Increase of ER visits with short staff creates decrease in NPS scores
Discover how increased volumes and staffing shortages affect patient experience, and gain practical ideas you can implement to improve outcomes today. →
4 takeaways from the July 2021 COVID-19 vaccine survey
COVID-19 vaccinations seem to have plateaued. →