The Guide to Delivering Empathetic Telehealth Visits
As telehealth visits become a larger part of our “new normal,” conveying empathy virtually will be essential to creating meaningful interactions with patients. →
Long-term care workers given red carpet treatment as they arrive to work
Nurses and care givers at The Woodlands at Hillcrest were celebrated and thanked as they arrived to their shift Wednesday morning. →
COVID-19 update: Not sure what your customers need from you? Here’s what the data suggests.
In such dire circumstances, leadership is in high demand. But so is compassion. As the mounting scale of the tragedy asserts itself, consumers are yearning for support from their local health institutions. With good data in hand, that support becomes all the easier to offer. →
Consumer-sentiment data on the coronavirus pandemic, April 2020
NRC Health conducted a second nationwide online survey of consumers aged 18 and over to learn about their growing perceptions of the coronavirus pandemic and how it is impacting the United States. In total, 2,004 responses were collected from April 3-6, 2020. →
A reminder: we’re rooting for you
And just as a war-time footing calls us to stand behind our troops, in the battle against the coronavirus, we’re called to support our providers. At NRC Health, we want to recognize and thank our country’s nurses, physicians, leadership, support staff, and other professionals in healthcare for braving the frontlines of the epidemic. →