Healthcare Consumerism, Trust, and Brand Differentiation
In a recent episode of The Experience Shift podcast, Jennifer Baron, Chief Experience Officer at NRC Health, and Brian Wynne, Senior Vice President at NRC Health, sat down with Ryan Donohue, healthcare thought leader, author of Patient No Longer, and CEO of Golden Advisory, to unpack these challenges and share actionable strategies for healthcare leaders. →
Healthcare Access, Affordability, and Leadership: Insights from Hal Andrews
The healthcare landscape is constantly shifting, and leaders must adapt quickly to meet patient needs while keeping systems sustainable. On a recent episode of Patient No Longer, host Ryan Donohue spoke with Hal Andrews, President and CEO of Trilliant Health, about how healthcare organizations can balance access, affordability, and patient experience in an increasingly complex environment. →
Responsible AI in Healthcare: Balancing Innovation and Humanity
In this episode of Patient No Longer, host Ryan Donohue sits down with Todd Quartiere. Together, they explore what “responsible AI” really means, how it can simplify the patient journey, and why the future of healthcare is less about replacing humans and more about restoring humanity. →
Redefining Healthcare Innovation: Jesse Goodwin on Making It Matter
In this episode of Patient No Longer, Jesse Goodwin, Ph.D., Chief Innovation Officer at Medical University of South Carolina (MUSC), shares how healthcare innovation must be visible, accessible, and human-centered. From CRISPR to convenience, learn how MUSC is transforming care delivery by putting patients first. →