2021 Consumer Panel Highlights the Impact of Wait Times on NPS Scores
Here are eight ways a healthcare organization can make a difference if wait times can't be shortened →
University of Utah Health receives NRC ‘Best in Class’ distinction award
University of Utah Health has been named to NRC Health’s Top Consumer Loyalty List, and is one of only ten systems nationally receiving the highest mark of consumer approval, the “Best in Class” distinction, the organization has announced. →
Sentiment Toward Preference in Healthcare Should Alert Industry to Empower Human Care
Consumers’ partiality for healthcare decreases with the belief that “all healthcare is the same”. →
NRC Health Nurses Week: Words of appreciation from your patients
Thank you Nurses, we couldn’t do it without you! →