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Loyalty/Loyalty Index - NRC Health

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April 16, 2020 |

COVID-19 update: Not sure what your customers need from you? Here’s what the data suggests.

In such dire circumstances, leadership is in high demand. But so is compassion. As the mounting scale of the tragedy asserts itself, consumers are yearning for support from their local health institutions. With good data in hand, that support becomes all the easier to offer. →
April 13, 2020 |

Bridging Gaps with Patient-care Transitions during the COVID-19 Pandemic

Following up with patients who have identified an additional need after a hospital stay is more important than ever before, given the present pandemic. Patients already receive a lot of information while in the hospital, and with the added stress of this unprecedented situation, they may find it more difficult to retain that information. Using NRC Health’s Transitions program allows your organization to reach out to 100% of post-discharge patients to determine if, when, and where they need to... →