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Loyalty/Loyalty Index - NRC Health

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December 3, 2019 |

Your consumers want Transparency. Is your health system giving it to them?

NRC Health had the privilege of speaking with Children’s Hospital of Wisconsin at this year’s 2019 Children’s Hospital Association Leadership Conference (CHALC) in Phoenix, Arizona. This exclusive members-only event is a unique opportunity for pediatric health-system executives to come together and advance the delivery of children’s healthcare. →
November 26, 2019 |

This Thanksgiving: Combating burnout through gratitude

As you celebrate Thanksgiving this season, let the people in your life know how much they mean to you. A few simple words of gratitude and compassion can go a long way. And finally, take a moment to think back on all your blessings and victories in the past year. Give yourself credit for all you’ve done for your organization and your patients, and enjoy some well-deserved time off—you earned it! →
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Executive Q&A with Allison Guste, AVP of Clinical and Operational Excellence at LCMC Health

NRC Health's Real-time platform has enabled LCMC Health to get even those patients back into the organization who left with unhappy feelings or weren't completely satisfied. In enacting those alerts, either manually or automatically through the platform, our staff has the opportunity to reach out to those patients, maybe problem-solve an issue that they had, and really increase loyalty by showing consumers that LCMC Health is truly listening to their concerns and helping resolve them. →