Increase of ER visits with short staff creates decrease in NPS scores
Discover how increased volumes and staffing shortages affect patient experience, and gain practical ideas you can implement to improve outcomes today. →
4 takeaways from the July 2021 COVID-19 vaccine survey
COVID-19 vaccinations seem to have plateaued. →
New podcast: Anticipating the needs of consumers
Join hosts Ryan Donohue and Brian Wynne as they speak with Mike Puchtler from ChristianaCare. →
University of Utah Health receives NRC ‘Best in Class’ distinction award
University of Utah Health has been named to NRC Health’s Top Consumer Loyalty List, and is one of only ten systems nationally receiving the highest mark of consumer approval, the “Best in Class” distinction, the organization has announced. →