Elective procedures coming back? Here’s how health systems can recapture volumes
In many communities across the country, COVID-19 cases are on the wane. →
COVID-19 is accelerating the future of care. Here’s how.
The American coronavirus crisis is only a few months old. But already, the pandemic is fundamentally reshaping our lives. →
Virtual intake management: Cultivating loyalty with convenience
Healthcare providers will begin embracing more sophisticated, patient-friendly processes and tools to improve convenience and ensure a better patient experience. →
In the heat of the crisis, patient experience teams are essential workers
The utility of healthcare customer intelligence has a reach and scope that touches on nearly every aspect of health system operations. →