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Magnet-Focused Innovation: ANCC Magnet Program

In this episode we are joined by Dr. Tabassum Salam, Chief Learning Officer & VP of Patient Experience at ChristianaCare, Julie MoDavis, Director, Customer Experience Reporting & Insight, ChristianaCare, and Billy Kuehn, Customer Liaison Director of Process & Training, NRC Health as they discuss the ANCC Magnet Program and how it has affected ChristianaCare.

How UT Physicians improved ratings and increased web visibility

Protecting and building your online reputation is a top priority for health care marketing and leadership teams. Engaging patients in sharing their experiences and building brand awareness and rank helps demonstrate to consumers how much your organization cares about Human Understanding.
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