Health systems to bring their feedback operations into parity
A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it. →
Missed the Symposium this year? Here are some of the highlights.
Here are some highlights from three presentations delivered at last week’s Symposium. →
Great Expectations, Part I: Examining What Consumers Want (and Why) to Better the Patient Experience
Expectations are a crucial part of the larger issue of building lasting relationships with patients. →
Businesses must do more to support their employees’ mental health
A survey by NRC Health found that more than half of respondents, across all generations, were experiencing worse mental health due to coronavirus, was mentioned in worldfinance.com. →
Children’s of Alabama
Children’s of Alabama has provided specialized medical care for ill and injured children since 1911. They are ranked among the best pediatric medical centers in the nation by U.S. News & World Report, Children’s has more than 677,000 outpatient visits and more than 15,000 inpatient admissions annually. With more than […] →