Pediatrics - NRC Health

January 12, 2022 |

Peer-to-peer physician coaching shows amazing success and sustainment

Among physicians coached during the COVID-19 pandemic, 96% found the process positive and valuable, providing score improvement and sustainment of 81.1% with an average progress level of seven points. →

January 10, 2022 |

From first to last impressions: How to bring voice to consumers and inspire loyalty

You only have seven seconds to make a positive first impression—so how does your health organization stick in the minds of consumers? →

January 5, 2022 |

Case Study: Einstein Healthcare Network’s use of Real-time Feedback improves HCAHPS scores

With Real-time’s robust data-collection capabilities, Einstein Healthcare Network was able to develop a four-pronged approach to improving the patient experience, demonstrating the organization’s excellence, and serving their patients with compassion. →

January 3, 2022 |

Happy New Year!

We appreciate your commitment to Human Understanding, and we want to wish you a heartfelt Happy New Year! →

December 22, 2021 |

NRC Health at NGPX: Hitting the reset button post-COVID

The phrase "new normal" may feel trite and uninspired, but its continued use points to an inescapable reality as healthcare organizations attempt to unravel consumer expectations and outline future strategies in a rapidly evolving healthcare landscape. →