Quality & Outcomes - NRC Health

January 31, 2020 |

Using Technology to Maximize Out-of-Network Referral Capture

NRC Health’s Transitions program links patients back to the care-provider team to discover areas commonly known to cause readmissions. Not only should your physicians have top placement on the web, post-encounter outreach needs to include questions about the medications that a patient is on daily, and any other top-of-mind reasons they may have for readmission. →

December 10, 2019 |

Workforce Engagement improves culture and decreases turnover

Diversicare had to find a way to scale their culture across each of their centers. Knitting together the system’s 60+ centers, and more than 10,000 team members, proved to be an enormous challenge. Using NRC Health’s Workforce Engagement, Diversicare quickly found results. →

November 26, 2019 |

This Thanksgiving: Combating burnout through gratitude

As you celebrate Thanksgiving this season, let the people in your life know how much they mean to you. A few simple words of gratitude and compassion can go a long way. And finally, take a moment to think back on all your blessings and victories in the past year. Give yourself credit for all you’ve done for your organization and your patients, and enjoy some well-deserved time off—you earned it! →

November 18, 2019 |

Executive Q&A with Allison Guste, AVP of Clinical and Operational Excellence at LCMC Health

NRC Health's Real-time platform has enabled LCMC Health to get even those patients back into the organization who left with unhappy feelings or weren't completely satisfied. In enacting those alerts, either manually or automatically through the platform, our staff has the opportunity to reach out to those patients, maybe problem-solve an issue that they had, and really increase loyalty by showing consumers that LCMC Health is truly listening to their concerns and helping resolve them. →

September 23, 2019 |

Executive Q&A with Dr. Vinay Vaidya, SVP & Chief Medical Information Officer at Phoenix Children’s Hospital

Technology is a tool that is needed to help enable patient-centered care, but it is not the only tool. Delivering the best patient experience possible with the best clinical outcome is the ultimate goal. How is your organization embracing technology to be more patient-centered? →