Finding alternatives to furloughing the healthcare workforce
The impact of current financial strains will be with us for quite some time, and a focus on simply restarting your business may not be enough. →
In the heat of the crisis, patient experience teams are essential workers
The utility of healthcare customer intelligence has a reach and scope that touches on nearly every aspect of health system operations. →
The Guide to Delivering Empathetic Telehealth Visits
As telehealth visits become a larger part of our “new normal,” conveying empathy virtually will be essential to creating meaningful interactions with patients. →
120,000 patients, 100% coverage: Post-discharge calls with Transitions
Read how Nebraska Medicine used NRC Health’s Care Transitions solution to follow up with 100% of their discharged patients. →