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OrthoNebraska increases online bookings by 49% through NRC Health’s Integrated Customer Platform

OrthoNebraska was the Top Performing Hospital for small hospitals award-winner at NRC Health’s Symposium. They have a powerful brand presence in the Omaha area, and are known for providing premier orthopedic care. However, their organizational culture is to always strive to improve, and never become complacent. To do this, they knew they needed to get more timely feedback and be more transparent with patient ratings and reviews of their physicians.

Authentic voices: What Natural Language Processing reveals about your patients

Today’s forward-thinking organizations are using real-time feedback programs to solicit open-ended feedback. This means that more and more patients are being given the space to say whatever they like about their providers or the care experience at large—and their candid comments, delivered immediately after their episodes of care, reveal far more intimate and important details than conventional, closed-ended questionnaires.

NRC Health works with 76% of the nation’s top 100 hospitals. Is yours one of them?

The news just landed: Becker’s Hospital Review has announced its list of the top 100 hospitals of America. We at NRC Health are proud to announce that 76% of these top hospitals utilize an NRC Health product, and are excited that so many of you have joined us in the journey toward better understanding your patients as individuals and enhancing the care experience for everyone.