You know service recovery is important. But it might be bigger than you think.
Ask organizational leaders about service recovery, and often they’ll point to their communication model. You’re likely familiar with a few examples. →
WEBINAR: How Real-time aids organizations—even in times of uncertainty
The webinar will be on July 21, 2020, and it’s available to you at no cost. Click here to register today, and learn how Real-time can help your organization manage the COVID-19 crisis. →
Real-time feedback: Always useful, and essential in a crisis
Many of NRC Health’s partners will attest to the transformative effect of Real-time on their operations. →
Committed to culture change: Transforming a working environment
Read how the SSMC team achieved remarkable results in 21 months. →
COVID-19 is accelerating the future of care. Here’s how.
The American coronavirus crisis is only a few months old. But already, the pandemic is fundamentally reshaping our lives. →