A Census Bureau poll found that one-third of Americans are experiencing symptoms of anxiety and depression. →
Graphs reveal nearly 40% of baby boomers feel anxious and depressed amid the pandemic while more than half of millennials want to talk to a therapist to help them cope with coronavirus
NRC Health survey results come on the heels of several polls that showed the coronavirus pandemic taking a toll on the mental health of US adults →
In such dire circumstances, leadership is in high demand. But so is compassion. As the mounting scale of the tragedy asserts itself, consumers are yearning for support from their local health institutions. With good data in hand, that support becomes all the easier to offer. →
While most older patients remain wary of engaging with digital health tools, younger generations are not only fully on board, but are also choosing healthcare providers based primarily on their digital offerings, according to a new NRC Health report. This generational gap can pose major problems for providers hoping to craft a strategy that appeals to and satisfies every patient. →
Frictionless service is the key to keeping patients. Here’s how to achieve it, according to two health-system leaders.
This year’s Consumer Trends data shows that if a patient leaves a positive comment about admission or registration, they are 46 times more likely to be a long-term promoter for a healthcare brand, compared to patients who leave negative comments. →