The Guide to Delivering Empathetic Telehealth Visits
As telehealth visits become a larger part of our “new normal,” conveying empathy virtually will be essential to creating meaningful interactions with patients. →
What can we learn from our healthcare providers? Resilience.
These extraordinary moments aren’t lost on any of us. According to NRC Health’s data, patients have certainly taken notice, and as a result they’re putting more faith in their providers than they ever have before. →
For Skilled Nursing Care Week, a reminder: We’re grateful for all you do
No healthcare organization has it easy during the coronavirus pandemic. But senior-living communities are in a particularly difficult position. →
Want to help our healthcare heroes? Here are some ideas.
Even in the best of times, finding time for a bite over a 12-hour nursing shift can be a challenge. And these are far from the best of times. By donating food, you help to save frontline healthcare workers from having to worry about feeding themselves—and you give them a small comfort in the process. →
COVID-19 update: Not sure what your customers need from you? Here’s what the data suggests.
In such dire circumstances, leadership is in high demand. But so is compassion. As the mounting scale of the tragedy asserts itself, consumers are yearning for support from their local health institutions. With good data in hand, that support becomes all the easier to offer. →