Interactive Session: It’s More Than Just a Metric
Join us for this free webinar on November 11, 2020 →
How this patient-experience physician brought human understanding to a Texas hospital network
When JPS Health Network created our mastery course in patient experience at JPS, it was critically important that they focused on the why of human-centered care. →
How to bolster customer loyalty? BayCare has the blueprint.
Leaders at BayCare wanted to design a program to secure and cultivate loyalty among their customers. →
Join us in 2021 for the 27th Annual NRC Health Symposium in Nashville
Don’t wait! Register now to save your spot at next year’s premier healthcare event. The last two Symposium events have sold out! →
Caring in a crisis: Insights from three prestigious experience leaders
Maintaining a sense of human connection is a challenge for health systems in the best of times—let alone during the century’s worst public-health emergency. →