12 Powerful Differentiators that Drive Healthcare-system Loyalty
Recent NRC Health Market Insights data shows that 12 major differentiators drive top-of-mind awareness to set hospitals apart from their competition. →
Peer-to-peer physician coaching shows amazing success and sustainment
Among physicians coached during the COVID-19 pandemic, 96% found the process positive and valuable, providing score improvement and sustainment of 81.1% with an average progress level of seven points. →
From first to last impressions: How to bring voice to consumers and inspire loyalty
You only have seven seconds to make a positive first impression—so how does your health organization stick in the minds of consumers? →
Happy New Year!
We appreciate your commitment to Human Understanding, and we want to wish you a heartfelt Happy New Year! →
NRC Health at NGPX: Hitting the reset button post-COVID
The phrase "new normal" may feel trite and uninspired, but its continued use points to an inescapable reality as healthcare organizations attempt to unravel consumer expectations and outline future strategies in a rapidly evolving healthcare landscape. →