Human Understanding award finalist creatively inspires staff and patients
Inspirational Medical Director of Care Transformation connects in creative ways to show staff and patients, “We’re here for you” →
New podcast episode: Individualizing care during COVID
Join hosts Ryan Donohue and Brian Wynne as they speak with Jennifer Baron, Chief Experience Officer, UC Davis Health. →
Increase of ER visits with short staff creates decrease in NPS scores
Discover how increased volumes and staffing shortages affect patient experience, and gain practical ideas you can implement to improve outcomes today. →
Taking the guesswork out of excellence
A rather shockingly large number of AI-driven tools constructed to help clinical care teams combat COVID-19 were, to put it simply, failures. →
New podcast episode: Patient no longer
Join hosts Ryan Donohue and Brian Wynne as they speak with Mike Puchtler from ChristianaCare. →