Transparency - NRC Health

Organizations face many challenges, including shifting regulatory mandates, the new expectations of digital healthcare consumers, and a nationwide push toward value-based care. →

This blog features insights from the Becker’s Hospital Review article, “The Real Reason Loyalty Lacks in Healthcare,” written by Brian Wynne, Vice President and General Manager at NRC Health. →

HCAHPS has brought transparency to the industry, spurring a renewed focus on the patient experience. We at NRC Health consider that a major victory. →

We interviewed 11 CMOs at major hospitals to see how they’re approaching their work. They consistently reported five major challenges, and posed some unique ways to approach them. →