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NRC Health Trends Report Uncovers the Forces Shaping Healthcare Consumerism

NRC Health, the leading provider of in-depth customer intelligence in healthcare, today released its new 2019 Healthcare Consumer Report. Based on insights from over a million healthcare consumers nationwide, coupled with insights from respected healthcare leaders across the country,

Social media and long-term care: Three lessons from Vetter Senior Living’s success

Vetter Health recognized that reputation monitoring presents a logistical hurdle as much as a technological one. By using NRC Health’s Reputation Monitoring tool, however, Vetter was able to centralize all these operations. The platform passively monitored more than 40 third-party websites and immediately alerted Vetter’s corporate staff if a consumer left a negative review.