A master-class in rapid innovation
Read the latest case study on how OrthoNebraska utilized NRC Health's Realtime Feedback and Transparency solutions. →
COVID-19 and the patient-provider relationship: Insights from Mike Puchtler, VP of Patient Experience at ChristianaCare
COVID-19 is, without a doubt, the single most significant public-health event to occur in America in over a century. Among its many historic consequences, the pandemic has irreversibly altered the healthcare industry—and not just in how care is delivered. →
Hot off the press: January COVID-19 vaccinations survey results
NRC Health’s ongoing study is the largest healthcare-consumer study in the United States, gathering feedback from tens of thousands of consumers every month. →
COVID-19, communication, and consumerism: What healthcare organizations need to know
If nothing else, 2020 has resoundingly affirmed the importance of effective public-health communication. Accurately informing the public about the risks of the coronavirus and making a persuasive case for behavior change have likely saved tens of thousands of American lives. →
COVID and consumerism: Insights from Dennis Pullin, CEO of Virtua Health
In the years before 2020, consumerism had been a powerful but incipient force in the healthcare industry. Its influence was continuously shaping how healthcare organizations worked, but at a pace that was, in retrospect, manageably gradual. →