Workforce - NRC Health

In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more. →

Fifteen seconds can make all the difference in the world of healthcare. For NRC Health partners, those 15 seconds can help provide an easily viewable patient-background summary, so that patients feel seen and heard and providers have the necessary details to deliver better care experiences. →

Innovative approach and service-leading team set NRC Health apart in exhaustive selection process. →

In this episode we are joined by "Dana Caviness, Assistant Vice President, System Patient Experience, Wellstar and Greg Makoul, Chief Transformation Officer, NRC Health to discuss the rise in consumerism and patient expectations in healthcare. Learn how PeopleCare and other initiatives are rising to the challenge by increasing personalization. →

As technology-driven innovation becomes routine across the healthcare ecosystem, a human-focused approach can be a great differentiator. →