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Children’s of Alabama receives 2020 Excellence Award from NRC Health

Published at bhamnow.com


Each year, National Research Corporation (NRC) Health recognizes top-performing hospitals and in overall patient-experience ratings in their Excellence Award. The award shines a spotlight on healthcare facilities that excel in the ways that matter most to patients, residents, physicians, nurses, and staff.

This year, NRC Health awarded Children’s of Alabama during the virtual, 26th Annual NRC Health Symposium on Monday, August 24.

Since its origin in 1911, Children’s of Alabama has been one of the best-ranked pediatric medical centers in the nation. The private, non-for-profit medical center served more than 684,000 outpatient and 15,000 inpatient admissions last year, and also serves as a teaching hospital for the University of Alabama at Birmingham medical programs.

With nationwide acclaim, it’s no surprise that Children’s of Alabama came out on top among 23 competing medical centers.

“Despite the pandemic, these healthcare organizations have continued to deliver exceptional results—and we are so impressed by their passion to make the care experience better for everyone involved. Congratulations, Children’s of Alabama, for this well-deserved award.”

– Helen Hrdy, Chief Growth Officer, NRC Health

“Of the many outstanding organizations qualified to receive this award from NRC Health, Children’s rose to the top because our patients’ feedback scores reflected that they clearly value our customer-focused culture. We provide care in an environment that is safe, supportive, compassionate and engaging, and our entire staff strives to provide the best experience for every family we are privileged to serve.”

– Lori Moler, Vice President of Customer Service. Children’s of Alabama