# NRC Health

> NRC Health has built a healthcare experience management platform with next\-gen AI that drives the most human healthcare experiences for everyone\.

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## Pages
- [Home](https://nrchealth.com/)
- [Client login](https://nrchealth.com/client-logins/)
- [Events](https://nrchealth.com/events/)
- [HUB26: The healthcare conference for human\-centered leaders](https://nrchealth.com/events/hub/)
- [Jason Messerli](https://nrchealth.com/author/jason-messerli/)

## Posts
- [HUB26 Healthcare Experience Conference: Rethinking Team Collaboration](https://nrchealth.com/blog/hub26-healthcare-conference-creative-collaboration-keynote/): Healthcare teams often struggle to turn talent into real progress\. At HUB26, Josh Linkner introduces a new way to think about creative collaboration\. His keynote shows how teams align, generate better ideas, and move faster toward results that improve both staff and patient experience\.
- [HUB26 Healthcare Experience Conference: Workforce Engagement Across Generations](https://nrchealth.com/blog/hub26-multigenerational-workforce-healthcare-conference-nashville/): Join NRC Health’s HUB26 in Nashville, Sept 2–4, 2026\. Learn how to lead across generations with Dan Collard’s keynote on workforce engagement and retention\. Register today\.
- [National HCAHPS Averages: Benchmarks for 2024–2025](https://nrchealth.com/blog/hcahps-averages/): See the latest HCAHPS national averages, percentile distributions, and 2026 benchmark changes, plus three traps PX teams should avoid\.
- [HCAHPS Scores by Hospital: How to Compare Facilities](https://nrchealth.com/blog/hcahps-scores/): Learn how to compare HCAHPS scores by hospital using Care Compare, CMS datasets, peer groups, top\-box scores, and HCAHPS Star Rating\.
- [HCAHPS Star Ratings Explained: How Hospitals Are Scored](https://nrchealth.com/blog/hcahps-star-ratings/): The HCAHPS Star Rating measures PX only\. It comes from the HCAHPS survey, refreshes every quarter, and shows up as eight individual measure stars plus one Summary Star on each hospital's Care Compare page\. The Overall Hospital Quality Star Rating is the broader one, annual instead of quarterly, and built from a wider basket of measures\. 

## Resources
- [How Real\-Time Patient Feedback Helped One Health System Improve Experience by 9\.9%](https://nrchealth.com/case-study/the-patient-feedback-difference/): Across five hospital systems, overall patient experience scores increased by 9\.9% after two years of utilizing NRC Health’s capabilities, with several hospitals seeing double\-digit satisfaction improvements\. 
- [Patient Ratings and Reviews in Healthcare](https://nrchealth.com/resource/full-report-seeing-stars-navigating-patient-ratings-and-reviews/): Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations\.
- [Home Health Is Where the Heart Is](https://nrchealth.com/resource/home-health-is-where-the-heart-is/): Blythedale Children's Hospital social workers put core PX principles in action every day through their community\-cased Health Home Serving Children care management program to impact and change lives\. 
- [CAHPS Insider: June 2026](https://nrchealth.com/cahps-insider/cahps-insider-june-2026/): June 2026 insights and updates for effective compliance\.
- [The Heart of Nursing: Grounded in Trust, Evolving with Excellence](https://nrchealth.com/resource/the-heart-of-nursing-grounded-in-trust-evolving-with-excellence/): This NRC Health client\-exclusive webcast invites attendees to reconnect with the purpose and power of the nursing profession at a time of rapid change\.

## NRC News
- [Helen Hrdy Named to Top Women Leaders of Nebraska List by Women We Admire](https://nrchealth.com/news/helen-hrdy-named-to-top-women-leaders-of-nebraska-list-by-women-we-admire/): NRC Health's Chief Operating Officer, Helen Hrdy, has once again been named a Top Women Leader of Nebraska by Women We Admire\. She is a strong advocate for a partner\-centric approach and believes in empowering teams to deliver a meaningful impact\.
- [NRC Health and Healthcare Experience Foundation Launch Strategic Partnership to Deepen Support for Improving Experience, Safety, and Workforce Engagement](https://nrchealth.com/news/nrc-health-hxf-healthcare-experience-improvement/): NRC Health and HXF partner to expand advisory support, combining data, expertise, and proven programs to help healthcare organizations improve experience, workforce engagement, and safety through action in daily operations\.
- [NRC Health Brings Ambient Listening With Agentic AI to the Front Lines of Leader Rounding](https://nrchealth.com/news/ambient-listening-agentic-ai-leader-rounding/): NRC Health, the leader in healthcare experience management, today announced a major advancement introducing new AI capabilities designed to help healthcare leaders easily turn everyday human interactions into meaningful insight, action, and deeper connection, without sacrificing the human connection that care depends on\.
- [NRC Health Announces First Quarter 2026 Results](https://nrchealth.com/news/nrc-health-announces-first-quarter-2026-results/): NRC Health, a leader in healthcare experience improvement solutions, today announced results for the first quarter 2026\. “We delivered a strong start to 2026, with record Total Recurring Contract Value and our first quarter of year\-over\-year revenue growth since 2023, reflecting the tangible momentum building across our business,” said Trent Green, CEO of NRC Health\.
- [NRC Health to Report First Quarter 2026 Financial Results on April 28th](https://nrchealth.com/news/nrc-health-to-report-first-quarter-2026-financial-results/): National Research Corporation, dba NRC Health \(Nasdaq: NRC\), a leader in healthcare experience improvement solutions, today announced it will release its financial results for the first quarter ended March 31, 2026, on Tuesday, April 28, 2026\.

## Categories
- [HUB](https://nrchealth.com/category/hub/)
- [Pediatric](https://nrchealth.com/category/pediatric/)
- [CAHPS](https://nrchealth.com/category/cahps/)
- [Leadership](https://nrchealth.com/category/leadership/)
- [Market Experience \(MX\)](https://nrchealth.com/category/market-experience/)

## Event Categories
- [Governance](https://nrchealth.com/event-category/governance/)
- [Live Webcast](https://nrchealth.com/event-category/webcast/)
- [Regional Summit](https://nrchealth.com/event-category/summit/)
- [Pediatric](https://nrchealth.com/event-category/pediatric/)
- [HUB](https://nrchealth.com/event-category/hub/)

## Resources Categories
- [HUB](https://nrchealth.com/resources-category/hub/)
- [Newsletters](https://nrchealth.com/resources-category/newsletters-2/)
- [Podcasts](https://nrchealth.com/resources-category/podcasts/)
- [On Demand Webcasts](https://nrchealth.com/resources-category/on-demand-webinars/)
- [nSights](https://nrchealth.com/resources-category/nsight/)

## Symposium Categories
- [Symposium archives](https://nrchealth.com/community-insight-category/symposium/)

## Careers Categories
- [Research \& Analytics](https://nrchealth.com/career-category/research-analytics/)
- [Production](https://nrchealth.com/career-category/production/)
- [IT](https://nrchealth.com/career-category/it/)
- [Internship](https://nrchealth.com/career-category/internship/)
- [Customer Support](https://nrchealth.com/career-category/customer-support/)

## Media Categories
- [Symposium Resources](https://nrchealth.com/media_category/symposium-resources/)
- [Solutions](https://nrchealth.com/media_category/solutions/)
- [icons\-nrc\-health\-library](https://nrchealth.com/media_category/icons/)
- [NCAL Focus](https://nrchealth.com/media_category/ncal-focus/)
- [Real\-time Resources](https://nrchealth.com/media_category/real-time-resources/)

## Optional
- [Sitemap index](https://nrchealth.com/sitemap_index.xml)