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- - - About NRC Health
      
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  - - The NRC Difference
      
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      Explore our long-term, service-centered partnership approach
      
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  - - CAREERS
      
      Our culture
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  - - HUB25 | Human Understanding Beyond
      
      October 15-17, 2025
      
      Join us for our annual flagship experience management event. Mark your calendar now and stay tuned for location and registration information.
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- - - LISTEN
      
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      Make the most of CAHPS to improve patient experience
      
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  - - UNDERSTAND
      
      360 view of the individual
      Get the whole person view, not just a patient view
      
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      1:1 connections on the frontline
      Actively create deeper human connection to foster engagement and loyalty
  - - IMPROVE
      
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- - - PATIENT EXPERIENCE
      
      Personalize encounters
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      Achieve better business results by driving improvements
  - - CONSUMER EXPERIENCE
      
      Reduce friction
      Create exceptional encounters beyond the clinical setting
      
      Co-design experiences
      Bring the voice of your customer into your strategic decision-making
      
      Create loyalty
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  - - EMPLOYEE EXPERIENCE
      
      Attract and retain
      Unite your workforce around a shared sense of purpose
      
      Involve and include
      Listen to better understand the other side of the experience
      
      Develop and optimize performance
      Improve care delivery at the source
  - - MARKET EXPERIENCE
      
      Maximize exposure
      Measure and build brand presence and preference
      
      Grow your business
      Understand service-line demand and consumer preferences
      
      Increase marketing value
      Capture feedback on messaging before making investments
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February 21, 2023

Home / NC-Caregivers-2023-Employee-Survey-Timeline

February 21, 2023 | North Carolina

NC-Caregivers-2023-Employee-Survey-Timeline

NC-Caregivers-2023-Employee-Survey-Timeline

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