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New podcast episode: Patient no longer

The latest episode of NRC Health’s new Patient No Longer podcast is now live! Join hosts Ryan Donohue and Brian Wynne as they speak with Mike Puchtler from ChristianaCare. This latest episode features a conversation live at NRC Health’s Symposium. Mike Puchtler discusses anticipating the needs of consumers and service recovery when needs were not met. This is an episode you do not want to miss! Catch the full podcast here, and  to never miss when a new episode is released!

Click here to read the transcript.