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The latest news from NRC Health: April 30, 2026

Highlights from our April 30, 2026 email newsletter.

Falling Behind: Health System Operations Are Advancing Faster than Governance

A shrinking number of boards now oversee larger, more interconnected systems—without the infrastructure or support to govern them effectively. This new report from The Governance Institute, offers an urgent call to evolve alongside modern healthcare and an analysis of board design, decision-making, and enterprise oversight.

Building the Foundations of Patient Experience

Patient Experience Week is a meaningful opportunity to pause, celebrate progress, and reflect on how patient experience in healthcare is truly built. Read this blog by NRC Health’s Chief Experience Officer, Jennifer Baron, to take a moment and consider the people who build experiences and the systems that support them.

Laugh, tablet and face of nurse in hospital for telehealth, medical service and research in clinic. Healthcare, wellness and portrait of woman on digital tech for online diagnosis, report or schedule.
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How Children’s of Alabama Elevated the ED Experience

Improving patient experience in a pediatric emergency department (ED) is a complex challenge. See how Children’s of Alabama partnered with NRC Health to reimagine their ED and deliver measurable improvements for patients, families, and employees alike.

Celebrating 45 Years With the People Behind the Mission

At NRC Health, our culture has always been focused on people. Watch this video to see why our associates love being a part of our mission and help us celebrate those who who have shaped the last 45 years of Human Understanding.

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Jennifer Baron Named Among the Top 50 Women CXOs of 2026

We’re proud to share that NRC Health’s own Jennifer Baron has been named one of The Top 50 Women Chief Experience Officers of 2026 by Women We Admire. With over 30 years in healthcare, she continues to shape experience strategy through empathy, innovation, and human understanding.

Turn Up the Volume in Nashville!

For 32 years, healthcare leaders have gathered at NRC Health’s annual event to challenge assumptions, share what’s working, and leave with clarity they couldn’t find anywhere else. This September, we’re doing it again and we’re inviting you to join us. Discover why the brightest minds in healthcare come back to HUB again and again.

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