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June 18, 2025

Home / Symposium / News article title 1

June 18, 2025 | Consumer Experience (CX)

News article title 1

Related Posts

January 29, 2026

From Patients to Guests: Ken Hughes on Human-Centered Healthcare

Healthcare is at a crossroads. Consumer expectations are evolving, technology is reshaping every industry, and health systems face a critical question: How do we move beyond clinical processes to create meaningful human connections? In the latest episode of The Experience Shift podcast, hosts Jennifer Baron and Brian Wynne sit down with Ken Hughes, internationally acclaimed consumer behaviorist and author, to explore [...]

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