News

Gundersen Health System and M Health Fairview leaders describe how they used the HUme to increase Net Promoter Scores and enact real-world, realistic changes across their health systems during a recent NRC Health webcast. → January 4, 2024

These days, patients are more likely to have a personalized experience with their baristas than with their physicians. Take Cheryl Marker, a mother of three battling multiple chronic and complex illnesses. She had cycled through two neurologists who left her in tears, not feeling seen or heard. She felt dismissed and hopeless after her providers displayed a lack of medical curiosity to dive any deeper into her case. → December 27, 2023