The latest news from NRC Health: May 14, 2026
Highlights from our May 14, 2026 email newsletter.
Aligning Brand, Patient Experience, and Operations
Healthcare leaders are beginning to rethink what they measure, how they measure it, and, most importantly, how they act on it. As NRC Health Strategic Advisor Michelle Silva, M.A., and Tania Warnock, Director of Marketing for INTEGRIS Health, recently explained at HMPS26, today’s issue is not a lack of data or effort. It’s alignment.
The financial benefits of prioritizing loyalty
The digital front door might be how health systems get new patients, but it’s the patient experience that keeps them coming back. In this interview, NRC Health strategic advisors, William England, Ph.D., and Michelle Silva, M.A., explain why loyalty is essential in today’s healthcare landscape and why loyalty hinges on consistent brand experiences.
Drive Loyalty and Trust With Rounding That Resonates
Rounding is a proven driver of stronger patient experiences and long-term loyalty. In this webcast, we’ll explore how rounding works and why it consistently leads to meaningful improvements in LTR. Deepen your understanding and discover how to create more connected experiences that strengthen trust and drive lasting loyalty.
Celebrating the Heart of Healthcare
This National Hospital Week, NRC Health is proud to recognize the hospitals, health systems, and care teams we partner with across the country. Thank you for all that you do. We’re honored to stand alongside you.
Shape the Future of Healthcare at HUB26
Join us this September to rediscover the energy of innovation and be a part of the action at HUB26. We’ll show you cutting-edge technologies and the bold ideas that are transforming the industry. Come and see why the brightest minds in healthcare return to HUB again and again.
