The latest news from NRC Health: May 21, 2026
Highlights from our May 21, 2026 email newsletter.
NRC Health’s latest innovation combines ambient listening with agentic AI to capture the sentiment, nuance, and intent of real-world conversations with a simple tap. Early pilots show a 60x increase in documentation depth and a shift to consistent context-rich insights, without added burden.
Drive Loyalty and Trust With Rounding That Resonates
Rounding is a proven driver of stronger patient experiences and long-term loyalty. In this webcast, we’ll explore how rounding works and why it consistently leads to meaningful improvements in LTR. Deepen your understanding and discover how to create more connected experiences that strengthen trust and drive lasting loyalty.
Your Brand Promise Might Be Broken
Read this blog by Brian Wynne, Senior Vice President at NRC Health, featuring insights from Piedmont Healthcare, to learn why brand and experience fall out of sync—and what healthcare organizations can do to build greater trust, consistency, and loyalty across the patient journey.
Falling Behind: When Operations Outpace Governance
A shrinking number of boards now oversee larger, more interconnected systems—without the infrastructure or support to govern them effectively. This new report from The Governance Institute, offers an urgent call to evolve alongside modern healthcare and an analysis of board design, decision-making, and enterprise oversight.
Shape the Future of Healthcare at HUB26
Join us this September to rediscover the energy of innovation and be a part of the action at HUB26. We’ll show you cutting-edge technologies and the bold ideas that are transforming the industry. Come and see why the brightest minds in healthcare return to HUB again and again.
Join Us at Our Headquarters To Rethink Experience Delivery
Join us at our next regional summit at NRC Health headquarters in Lincoln, Nebraska, to unpack the latest changes in healthcare, get strategies to strengthen your experience approach, and leave you prepared to innovate in a rapidly changing environment.
