...igniting a better patient experience No patient wants their doctor to come in and be a robot. For example, when doctors stare at the computer screen and type—even though they...
→ read more »
...generation of healthcare providers, and continually collaborating to improve how it serves the community. Its statewide networks bring care and treatment directly to rural communities through sophisticated mobile diagnostic and...
→ read more »
...too easily acceptable so everybody gets one.” Here, both Cooper and O’Neil stressed the need for careful deployments and an ecosystem of connect, complementary services. “My family has five different...
→ read more »CASE STUDY CASE STUDY Nurse-provider rounding pilot boosts communication and NPS at UCI Health FEATURING UCI Health → EXECUTIVE SUMMARY Download your copy today → SHARE UCI Health is composed...
→ read more »...mixed modes of survey administration across various CAHPS surveys. Starting in 2022, the OAS CAHPS introduced two web-first mixed modes, combining web-mail and web-phone approaches. Looking ahead to 2025, HCAHPS...
→ read more »