Podcast: Patient no longer
NRC Health has joined the podcast world! You won’t want to miss out on a chance to hear Brian Wynne and Ryan Donohue from NRC Health take you inside the minds of healthcare leaders and innovators who are inspiring a positive shift in the customer experience. We know that these days, even in the midst of the pandemic, the shift toward healthcare consumerism is only accelerating. The status quo was already on the verge of obsolescence before COVID hit; today, it’s all but completely unsustainable. As the industry pivots in a way we never thought possible, new challenges continue to arise. In this video podcast, each episode will be a deep dive into strategic initiatives that impact the healthcare consumer journey. Patient No Longer is a biweekly series that covers topics from all areas of healthcare, from market positioning and the management of patient expectations to brand loyalty. This is a podcast for healthcare leaders to learn how others have overcome challenges to create human understanding, one person at a time.
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