Insights for Healthcare Transformation

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Dr. Anthony Mazzarelli, Co‑President and CEO of Cooper University Health Care, emergency physician, and co‑author of Compassionomics and Wonder Drug, shares evidence‑based insights on why compassion is far more than a “soft skill.” He breaks down the measurable impact compassionate care has on clinical outcomes, financial performance, patient loyalty, workforce engagement, and burnout reduction. He also discusses how compassion functions as a competitive differentiator in today’s healthcare landscape. Subscribe for more insights on healthcare transformation, leadership, and experience innovation.

Meet your Hosts

Jennifer Baron, Chief Experience Officer, NRC Health

Jennifer Baron is NRC Health’s first Chief Experience Officer. In her 30+ years in the healthcare industry, she has developed a passion for working to improve access and design experiences for patients, families, and clinicians.

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Brian Wynne, Sr Vice President, NRC Health

Brian Wynne is a nationally recognized healthcare growth leader whose career has been defined by transforming how technology and human experience intersect in modern healthcare. Brian serves as Senior Vice President of Growth at NRC Health.

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