Change Management That Sticks: A Practical Toolkit for Experience Leaders

Change is the inevitable, but resistance doesn’t have to be. In this practical webcast from NRC Health, Strategic Advisor Michelle Silva shares an actionable toolkit to help experience leaders guide teams through change with empathy, clarity and confidence. Learn how to communicate a compelling “dual why”-the logical and emotional factors of change, reduce resistance with micro-wins, and create psychological safety so change doesn’t just launch – it sticks.

NRC Health is accredited to offer one hour of ACCME, ACPE, ANCC, ACHE, and PXE continuing education credit for this webcast. In order to receive your credit, you must remain logged in for the entire duration of the webcast, answer at least three of the check-in or polling questions, and complete the evaluation. A link to the evaluation will be provided to all attendees after the webcast.