Enhancing Rounding with Ambient Listening

As healthcare organizations seek more meaningful and efficient ways to capture experience insights, ambient listening is emerging as a powerful innovation. This session will introduce NRC Health’s ambient listening capability within the rounding platform and explore how it enhances traditional rounding practices for both patients and employees.

Participants will learn how ambient listening reduces documentation burden, improves the quality and depth of feedback collected, and enables more authentic, real-time conversations. The session will highlight how this technology strengthens leader presence, uncovers actionable insights, and supports a more responsive, human-centered approach to experience management and improvement.

NRC Health clients only—inquire about how you can join the NRC Health family or contact your account manager for more details.

NRC Health is accredited to offer one hour of ACCME, ACPE, ANCC, ACHE, and PXE continuing education credit for this webcast. In order to receive your credit, you must remain logged in for the entire duration of the webcast, answer at least three of the check-in or polling questions, and complete the evaluation. A link to the evaluation will be provided to all attendees after the webcast.