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Let every voice be heard

Trust has long been recognized as a fundamental component of the physician–patient relationship. High levels of trust have been associated with many benefits, including a perception of better care, greater acceptance to recommended treatment and adherence to that treatment, lower anxiety in relation to any treatment taken, and research has shown trust can facilitate access to health services. Patterns of trust in components of our healthcare system differ by race. It is now more important than ever to ensure all patients have equal access to provide feedback into their experiences, and patient priorities and needs are included in all levels of care design, delivery, and measurement.