McLeod Health turned to NRC Health’s Care Transitions
McLeod Health, a locally owned, not-for-profit healthcare system, extends from the midlands to the coast along North and South Carolina, serving more than one million people.
McLeod Health wanted a designated staff to follow up with patients to improve patient experience, employee satisfaction, and outcomes consistently. McLeod Health turned to NRC Health’s Care Transitions to streamline its post-discharge contact operations, ensuring each patient understands exactly how valued they are.
Read the full case study to learn how McLeod Health was better able to keep up with growth and the number of people being discharged without burning out staff.