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Our journey to understanding: The impact of patient facing technology on experience and health equity

The COVID-19 pandemic has pushed health systems to rapidly evolve their care through technologies that facilitate virtual care experience. This rapid adoption of technology may disadvantage patients and families from different cultural and economic backgrounds. Register for this webinar to see how Cincinnati Children’s Hospital use real-time feedback, Community Insights, and advanced analytics to understand feedback bias and the impact of these new experiences across a diverse pediatric patient population.