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Understanding the NRC Health Real-time program within the context of Magnet designation

Review how the ANCC Magnet designation aligns with NRC Health’s Real-time feedback program. This highly informational session covers the 2019 patient experience data requirement changes (EP20EO, EP21EO), the most frequent items hospitals and systems consider when shifting from traditional modes of outreach to more advanced and responsive Real-time surveying for Magnet, and how to use the NRC Health Magnet report for Real-time that is compliant with the 2019 requirements.