The value of Real-time feedback: Insights from early adopter CareMount Medical
Discover why New York’s largest multi-disciplinary medical group seized the opportunity to engage 100% of their customers, and the value they’ve gotten since implementation. Plagued by low n-sizes and data cynicism, CareMount Medical sought an opportunity to revolutionize their patient feedback program and ultimately provide the care their patients deserve.
- Understand the impact that Real-time patient feedback has at CareMount Medical
- Hear how Real-time feedback re-energized staff and engaged physicians
- Gain quick tips for effectively implementing a Real-time feedback program
Plus, this recording features an informational Q&A session with Jason Ruda, MS, CPXP, Director of Patient Experience at CareMount Medical!