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The value of Real-time feedback: Insights from early adopter CareMount Medical

Discover why New York’s largest multi-disciplinary medical group seized the opportunity to engage 100% of their customers, and the value they’ve gotten since implementation. Plagued by low n-sizes and data cynicism, CareMount Medical sought an opportunity to revolutionize their patient feedback program and ultimately provide the care their patients deserve.

LEARNING OBJECTIVES:

  • Understand the impact that Real-time patient feedback has at CareMount Medical
  • Hear how Real-time feedback re-energized staff and engaged physicians
  • Gain quick tips for effectively implementing a Real-time feedback program

Plus, this recording features an informational Q&A session with Jason Ruda, MS, CPXP, Director of Patient Experience at CareMount Medical!

 

For more information on Real-time feedback, click here. To request a demo, click here.