2025 Experience Perspective

Combining the expertise and experience of healthcare executives and employees with feedback from millions of patients and consumers, NRC Health has forged a distinct perspective for 2025.

Next-generation Human Understanding: A playbook for healthcare experience management

Learn how generational insights and holistic, next-gen strategies can bridge the experience gap and empower healthcare leaders.

2024 Pediatric Experience Perspective

Access the insights and trends informing the future of pediatric healthcare.

Experience Perspective 2024: Key insights and trends for the year ahead

Access the insights and trends informing the future of healthcare. Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders.

NRC Health 2023 Pediatric Experience Perspective

NRC Health, the leading partner in building Human Understanding through personalized healthcare solutions and data-driven insights, released its 2023 Pediatric Experience Perspective and trends report today.

NRC Health 2023 Experience Perspective

NRC Health, the leading partner in building Human Understanding through personalized healthcare solutions and data-driven insights, released its 2023 Experience Perspective and trends report today.

NRC Health 2022 Pediatric Consumer Trends Report

Today, NRC Health, the leading provider of in-depth customer intelligence in healthcare, released its 2022 Pediatric Consumer Trends Report.

NRC Health 2022 Healthcare Consumer Trends Report

The NRC Health 2022 Healthcare Consumer Trends Report was compiled from over 2 million patient comments gained from feedback surveys and insights from more than 310,000 American households in 300 markets in our Market Insights database.

The future of patient feedback is here

A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it.

Consumer-sentiment data on the coronavirus pandemic, May 2020

Though the COVID-19 pandemic is far from over, there are promising signs that the worst may be behind us. Fear over the virus is gradually easing its grip on American public affairs, and NRC Health’s surveys have detected new notes of optimism in consumer sentiment.