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The value of safer transitions

NRC Health’s Care Transitions solution transforms the post-discharge call into a catalyst for Human Understanding. By seamlessly capturing feedback from each call and reporting important findings back to your organization, this solution provides an important asset for long-term planning, as well as for in-the-moment interventions.

Through preference-based communications and real-time alerting, the Care Transitions solution enables organizations to identify and manage high-risk patients to reduce readmissions, increase patient satisfaction, support safe transitions, and create Human Understanding.

 

What is Care Transitions

With NRC Health’s Care Transitions solution, your organization can ensure a safe transition for your patients, from discharge to follow-up appointment. NRC Health leverages technology that drives effective communication between healthcare providers and patients by contacting 100% of patients in the critical 24–72 hours post-discharge. This allows organizations to triage high-risk patients and conduct root-cause analysis, showing patients that care doesn’t stop at the door and your organization will remain a partner throughout their care journey.

Benefits:

  • Provides immediate visibility into at-risk patients for readmission
  • Allows for quick service recovery by showcasing patient-level assessment data and historical patient profiles
  • Isolates key areas for process improvement, allowing organizations to implement change and reduce future readmissions
  • Reduces call burdens on current staff

How does the Care Transitions solution work

How-it-works - Transitions

Features

01

Immediate Visibility

Receive real-time alerts to notify you of at-risk patients for readmission

02

Service Recovery

Showcase patient-level assessment data and historical patient profiles to allow for quick service recovery

03

Process Improvement

Gain the insights needed to implement change and reduce future readmissions

04

Call-burden Reduction

Leverage technology that contacts 100% of patients in the critical 24–72 hours post-discharge