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Post-Acute Customer Experience

Survey and improvement expertise for long-term care and senior living.

NRC Health’s post-acute customer experience solutions (My InnerView) help improve quality in all long-term care and short-term stay settings, including skilled nursing homes, assisted living communities, independent living communities, and continuing care retirement communities.

NRC Health is focused on enabling human understanding across a person’s care journey. As long term-care providers continue to broaden their offerings and align with hospitals and health systems for plan of care transition partnerships, our post-acute customer experience solutions open the door by demonstrating proactive leadership in quality measurement and improvement.