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Unlocking success through the power of Human Understanding

When elevating Human Understanding in healthcare, the key to success is simple: focus on people and build trusted relationships. During November’s Becker’s Hospital Review podcast, Jon Tanner, Program Director of Human Understanding at NRC Health, hosted two distinguished healthcare leaders to discuss the importance of Human Understanding in providing personalized experiences for patients. The podcast featured Shannon Hulett, DNP, RN, CNL, Director of Patient Experience at Gunderson Health System, and Casey Arends, Customer Experience Manager at M Health Fairview.
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