THE POWER OF
HUMAN UNDERSTANDING©
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Innovate and
accelerate the
future of healthcare
For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual.
NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship.
Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.
NRC Health is honored to once again be the recipient of the Best in KLAS Award
for Healthcare Experience Management in 2026.
Recognized three of the last four years as #1 in the Healthcare Experience Management category, NRC Health continues to lead as a trusted partner enabling healthcare organizations to improve outcomes. Grounded in a deep understanding of real-world healthcare workflows, NRC Health brings together a contemporary platform, proven techniques, and advanced technology, co-designed with its partners.
NRC Health is honored to be named the winner of Medallia’s 2024 New Partner Award!
This prestigious recognition reflects our commitment to transforming healthcare experiences and the powerful impact of our partnership with Medallia. It is a testament to our dedication to improving every touchpoint of the healthcare journey—from patient interactions to employee engagement.
A LITTLE HISTORY
Picker Institute: NRC Health’s Human Understanding Philosophy embodies the Picker Institute’s principles of patient-centered care →
Do you understand what matters most?
NRC Health helps our partners know each person they serve—behaviors, preferences, wants, and needs—not as point-in-time insights, but in the context of an ongoing relationship.