THE POWER OF
HUMAN UNDERSTANDING©

_______________________

Innovate and
accelerate the
future of healthcare

THE POWER OF HUMAN UNDERSTANDING©

Innovate and accelerate the future of healthcare

For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual.

NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship.

Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.

2026-best-in-klas-healthcare-experience-management

NRC Health is honored to once again be the recipient of the Best in KLAS Award
for Healthcare Experience Management in 2026.

Recognized three of the last four years as #1 in the Healthcare Experience Management category, NRC Health continues to lead as a trusted partner enabling healthcare organizations to improve outcomes. Grounded in a deep understanding of real-world healthcare workflows, NRC Health brings together a contemporary platform, proven techniques, and advanced technology, co-designed with its partners.

NRC Health is honored to be named the winner of Medallia’s 2024 New Partner Award!

This prestigious recognition reflects our commitment to transforming healthcare experiences and the powerful impact of our partnership with Medallia. It is a testament to our dedication to improving every touchpoint of the healthcare journey—from patient interactions to employee engagement.

A LITTLE HISTORY

Picker Institute: NRC Health’s Human Understanding Philosophy embodies the Picker Institute’s principles of patient-centered care

Do you understand what matters most?

NRC Health helps our partners know each person they serve—behaviors, preferences, wants, and needs—not as point-in-time insights, but in the context of an ongoing relationship.

At NRC Health, we’re building the future of healthcare and your career.

We’re proud to announce the reopening of our newly renovated headquarters in the heart of downtown Lincoln, Nebraska. Thoughtfully designed as a collaborative workspace for the future, our updated environment reflects our enduring commitment to innovation, partnership, and service—to our clients, and to the patients, families, associates, and communities they support.

We're not just in Nebraska.

NRC Health named to Becker’s ‘top places to work in healthcare’ list

NRC Health is headquartered in Lincoln, Nebraska with remote associates inspiring and delighting customers across the country.

NRC Health – A market leader and proven innovator

40+ years

Dedicated solely to improving Human Understanding in healthcare

1st

To market with real-time patient experience surveys

1st

PX vendor to create a fully automated discharge call program to reduce unnecessary readmissions

1st

In providing healthcare partners digital channels to provide a holistic, human-centered patient experience

1st

To deploy a robust star ratings and review program to support transparency

Largest Research Platform

With the longest syndicated healthcare consumer study in the nation

10k+

Healthcare organizations have partnered with NRC Health

1st

Healthcare AI engine for experience management

Led the way

NRC Health research led the way for CMS to start CAHPS surveys