THE POWER OF
HUMAN UNDERSTANDING©
_______________________
Innovate and
accelerate the
future of healthcare
For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual.
NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship.
Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.
NRC Health is honored to once again be the recipient of the Best in KLAS Award
for Healthcare Experience Management in 2026.
Recognized three of the last four years as #1 in the Healthcare Experience Management category, NRC Health continues to lead as a trusted partner enabling healthcare organizations to improve outcomes. Grounded in a deep understanding of real-world healthcare workflows, NRC Health brings together a contemporary platform, proven techniques, and advanced technology, co-designed with its partners.
Data privacy and security
As part of our organization-wide commitment to data security and privacy, NRC Health attained a HITRUST i1 certification for Patient Experience.
NRC Health proudly celebrates 45 years of advancing Human Understanding® in healthcare.
For more than four decades, we’ve partnered with healthcare leaders to elevate patient experience, strengthen workforce engagement, and translate insight into measurable improvement. This milestone reflects the trust of our partners and our enduring commitment to seeing every person as n=1.
A LITTLE HISTORY
Picker Institute: NRC Health’s Human Understanding Philosophy embodies the Picker Institute’s principles of patient-centered care →
Do you understand what matters most?
NRC Health helps our partners know each person they serve—behaviors, preferences, wants, and needs—not as point-in-time insights, but in the context of an ongoing relationship.