NRC Health solutions are designed to help you understand the totality of how your organization is experienced by the people you serve. Our innovative tools and technologies help you understand the experiences of your patients, residents, physicians, nurses, and staff in real-time and over time. Both of these perspectives matter greatly, and help surface different opportunities for change and improvement.

The associates of NRC Health are united by purpose to improve the lives of others. For our partners, that translates into a deep sense of ownership and responsibility for the data, insights, and counsel we provide. We approach every partner’s business as our own. We take a holistic view, bring rigor to our analysis, and help you focus on what matters most.

Enabling human understanding is the promise of NRC Health. We never forget that before patients were ‘target audiences,’ ‘stakeholders,’ or ‘populations,’ they were real, actual people. We help you see them that way. Our uniquely empathetic point of view is embedded in our heritage and affiliation with the Picker Institute and its pioneering work in patient-centered care.