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Pediatric Collaborative

Children's Hospital & Medical Center

MARCH 5, 2020 | OMAHA, NE

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2019 Healthcare Consumer Trends
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The economics of

Healthcare Loyalty

What every healthcare executive
needs to know.

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Today’s healthcare consumer has options. NRC Health helps healthcare providers thrive in a consumer-driven economy by providing holistic customer intelligence essential to designing and delivering care experiences that surprise, delight, and inspire loyalty.


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Leverage in-depth customer intelligence to attract customers, design personalized experiences, improve outcomes, and prevent outmigration.

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Gain a complete understanding of your customers’ preferences, needs, behaviors, and experiences – not as an episode, but as a relationship.

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Healthcare Organizations


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