(US) 1.800.388.4264 | (CANADA) 1.866.771.8231
Economics of Experience

The economics of

Healthcare Loyalty

What every healthcare executive
needs to know.

Learn more →
Deliberate Dialog

Survey, or…

Build Relationships

Distinguish your customer experiences
with Human Understanding.

Explore our Customer Intelligence Platform →

Join the network.

We serve 75% of the top 200
US health systems.

Find out why →
Loyalty Index

Loyalty, Quantified.

Do you know how loyal your
customers are?

Check your Loyalty Index →

Earn customer loyalty.

Today’s healthcare consumer has options. NRC Health helps healthcare providers thrive in a consumer-driven economy by providing holistic customer intelligence essential to designing and delivering care experiences that surprise, delight, and inspire loyalty.

Realize the economics of experience

Leverage in-depth customer intelligence to attract customers, design personalized experiences, improve outcomes, and prevent outmigration.

Learn how we can help you grow and retain market share →

Achieve customer obsession

Gain a complete understanding of your customers’ preferences, needs, behaviors, and experiences – not as an episode, but as a relationship.

See how our customer intelligence platform informs decisions enterprise-wide →

Join a premier peer network

Accelerate transformation with best—and next—practices from healthcare providers prospering amidst a rapidly changing healthcare landscape.

Learn how others are delivering world-class customer-centered care →

Our Experience


Years Advancing Healthcare


Healthcare Organizations


of the 200 Largest Health Systems


Consumer Voices Heard Annually

Looking to design care experiences that inspire loyalty?

Sign up FOR the latest insights from NRC Health: