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HEALTHCARE EXPERIENCE MANAGEMENT SOLUTIONS
______________________________________________

Technology and insights to
help you
LISTEN, UNDERSTAND,
and
IMPROVE

HEALTHCARE EXPERIENCE MANAGEMENT SOLUTIONS

_________________________________

Technology and insights that
help you
LISTEN, UNDERSTAND,
and
IMPROVE

Explore the power of
Human Understanding
®

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to each patient.

Explore the power of
Human Understanding
®

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to each patient.

Experience

Capture what matters most—before, during, after, and beyond the clinical encounter. Empower truly personalized care, timely follow-up, and faster improvement, and build loyalty as a result.

Learn more >

Marketing

Inspire loyalty and create meaningful connections. Gain strategic advantage through consumer and competitive insights.

Learn more >

Institutes

Empower leadership with knowledge, trends, and peer-to-peer networking to guide strategy and governance.

Learn more >

Reputation

Engage patients in sharing their experience, build brand awareness and rank, and track standings. Engage patients in sharing their experience, build brand awareness and rank, and track standings.

Learn more >

Workforce

Quickly assess workforce engagement, identify areas for recognition and improvement, and build strategies to reduce burnout and foster change.

Learn more >

Experience

Capture what matters most—before, during, after, and beyond the clinical encounter. Empower truly personalized care, timely follow-up, and faster improvement, and build loyalty as a result.

Marketing

Inspire loyalty and create meaningful connections. Gain strategic advantage through consumer and competitive insights.

Institutes

Empower leadership with knowledge, trends, and peer-to-peer networking to guide strategy and governance.

Reputation

Engage patients in sharing their experience, build brand awareness and rank, and track standings. Engage patients in sharing their experience, build brand awareness and rank, and track standings.

Workforce

Quickly assess workforce engagement, identify areas for recognition and improvement, and build strategies to reduce burnout and foster change.

ON DEMAND WEBCAST

CAHPS Insider Live

Catch the replay of our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

ON DEMAND WEBCAST

Empowering care excellence: Integrating nursing insights with patient safety outcomes and experience strategies

This webcast offers unique insights into the work of nurses, how their work interfaces with other roles in the healthcare facility, and the resulting impact of that interface on patient safety outcomes and experience.

Seeking 5 star ratings in healthcare patient experience

ON DEMAND WEBCAST

Seeing stars: Navigating patient ratings and reviews

Join us as we explore what exactly patients want. From demographic data to factoring in third-party sites, we’ll show you the key information you need to know and show how you can make ratings and reviews work for you.

ON DEMAND WEBCAST

CAHPS Insider Live

Catch the replay of our first installment of “CAHPS Insider Live,” a quarterly webcast for healthcare leaders who want to stay ahead of the curve with the insights and strategies they need for effective compliance.

ON DEMAND WEBCAST

Empowering care excellence: Integrating nursing insights with patient safety outcomes and experience strategies

This webcast offers unique insights into the work of nurses, how their work interfaces with other roles in the healthcare facility, and the resulting impact of that interface on patient safety outcomes and experience.

Seeking 5 star ratings in healthcare patient experience

ON DEMAND WEBCAST

Seeing stars: Navigating patient ratings and reviews

Join us as we explore what exactly patients want. From demographic data to factoring in third-party sites, we’ll show you the key information you need to know and show how you can make ratings and reviews work for you.

Latest from NRC Health
Latest from NRC Health

Let’s stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.

NRC Health can help you better understand the people you serve.
Find out how →

Working together with
leading healthcare brands
Working together with
leading healthcare brands
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