Experience Perspective 2025
NRC HEALTH
Winner of Medallia’s 2024 New Partner Award
RANKED #1 AGAIN
Best in KLAS® Healthcare Experience Management
EXPERIENCE MANAGEMENT SOLUTIONS
Bridging technology and humanity for exceptional healthcare experiences
NRC HEALTH INNOVATION
We’re amplifying Human Understanding with next-gen AI
ON DEMAND WEBCAST
AI meets empathy: The future of Human Understanding in healthcare
Healthcare’s most comprehensive experience management platform.
Technology and techniques to drive the most human healthcare experiences for everyone, from patients and caregivers to consumers and communities.
Broad multi-channel feedback from all your stakeholders: workforce and patient to consumers and community
Conversational listening
An end to endless impersonal surveys with adaptive human-centered conversational listening and multi-source data capture for the most human picture
People
first
Tech that makes sure people remain the main characters in your story
AI-
powered
AI assisted data search and generative insights that respond naturally to the needs of your team
Narrative coaching
Narrative coaching and analytics to give the people of your organization the human-centered consultation and support they need
THE MOST HUMAN WAY TO
Listen, understand, and improve
A next-generation suite of AI enabled products that create a more natural way to collect, analyze, and deliver feedback.
OUR HOLISTIC APPROACH
Across the healthcare experience
By leveraging advanced technology and deep insights, we ensure each interaction becomes a meaningful moment of connection and care.
DEEPER INSIGHTS, ACTIONABLE FEEDBACK
With AI engineered exclusively for healthcare
Powerful, secure, and private AI, that creates a more human way to collect, analyze, and deliver feedback. Make healthcare more intentional for you, your team, and your patients.
Human Understanding backed by
healthcare-specific technology you can trust
Bring unrivaled market intelligence to the heart of every business decision
Why are consumers choosing your brand for their care and will consumer choice be the next big healthcare disruption?
Bring unrivaled market intelligence to the heart of every business decision
Why are consumers choosing your brand for their care and will consumer choice be the next big healthcare disruption?
Latest from
NRC Health
The latest news and industry perspective from NRC Health.
Let’s stay in touch!
Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.
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Let’s stay in touch!
Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.
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