Healthcare resources centered around Human Understanding by NRC Health

NRC HEALTH RESOURCES

Sharing data, insights, trends, and best practices is a priority for NRC Health, and key to enabling Human Understanding^®.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Next-generation Human Understanding:

A playbook for healthcare experience management

See how patients and workforces are changing demographically. Access the right knowledge and tools to plan for the near future and prepare for the next evolution.

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CAHPS
nSights
On Demand Webcasts
Podcasts
Newsletters

NRC Health’s weekly #HumanUnderstanding newsletter.

January 15, 2026

The latest news from NRC Health: January 15, 2026

Newsletter

NRC Health’s weekly #HumanUnderstanding newsletter.

In a recent episode of The Experience Shift podcast, Jennifer Baron, Chief Experience Officer at NRC Health, and Brian Wynne, Senior Vice President at NRC Health, sat down with Ryan Donohue, healthcare thought leader, author of Patient No Longer, and CEO of Golden Advisory, to unpack these challenges and share actionable strategies for healthcare leaders.

January 15, 2026

Healthcare Consumerism, Trust, and Brand Differentiation

Podcast

In a recent episode of The Experience Shift podcast, Jennifer Baron, Chief Experience Officer at NRC Health, and Brian Wynne, Senior Vice President at NRC Health, sat down with Ryan Donohue, healthcare thought leader, author of Patient No Longer, and CEO of Golden Advisory, to unpack these challenges and share actionable strategies for healthcare leaders.

See how NPS and HCAHPS work together. NRC Health analysis shows timely patient feedback predicts HCAHPS performance and accelerates improvement.

January 14, 2026

From Measurement to Momentum: Using NPS to Improve HCAHPS

nSight

See how NPS and HCAHPS work together. NRC Health analysis shows timely patient feedback predicts HCAHPS performance and accelerates improvement.

Learn how Nemours, in partnership with NRC Health, identified disparities hidden in aggregate data and implemented systemwide strategies to ensure families left every visit with clear, actionable instructions.

January 8, 2026

From Data to Impact: Advancing Equity and Experience in Pediatric Care

On Demand Webcast

Learn how Nemours, in partnership with NRC Health, identified disparities hidden in aggregate data and implemented systemwide strategies to ensure families left every visit with clear, actionable instructions.

January 8, 2026