Sharing data, insights, trends, and best practices is a priority for NRC Health, and key to enabling Human Understanding®.

Sharing data, insights, trends, and best practices is a priority for NRC Health, and key to enabling Human Understanding®.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Our resources will provide knowledge and analysis to help improve experiences and outcomes for patients, families, health systems, and communities. Topics, trends, and viewpoints are shared across a variety of formats – from case studies and whitepapers to podcasts and webinars.

Monthly nSights

Our thought leaders in the Human Understanding Institute take a broad view of experience and dive deep, providing expert analysis on topics that impact healthcare. Check out the nSights to learn more.

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  • Trends Reports
  • Case Studies
  • On Demand Webcasts
  • CAHPS

The latest news from NRC Health

NRC Health’s weekly #HumanUnderstanding newsletter.

Wait times, empathy, and enhancing patient experience

Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast.

The latest news from NRC Health

NRC Health’s weekly #HumanUnderstanding newsletter.

Improving parental involvement for better NPS at Children’s Minnesota

Leaders at Children’s Minnesota built strategies to achieve remarkable results to provide the best possible care and empower care teams.

The power of patient advocacy 

Dave “e-Patient Dave” deBronkart, a cancer survivor, blogger, and healthcare activist shares his story of how a cancer diagnosis helped him become a more empowered, engaged patient, which improved his health and led to a new calling for him.

The latest news from NRC Health

NRC Health’s weekly #HumanUnderstanding newsletter.

Experience Perspective 2024: Key insights and trends for the year ahead

Access the insights and trends informing the future of healthcare. Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders.

Key insights and trends for the year ahead

Dive into key strategies and trends based on our extensive research, and insights from millions of consumers, patients, and healthcare leaders.

How caring for consumers builds relational healthcare systems

In this episode of Patient No Longer, Jason A. Wolf., PhD., CPXP, President and CEO of The Beryl Institute, Founder and President of the Patient Experience Institute, and Founding Editor of the Patient Experience Journal joins host Ryan Donohue and emphasizes the importance of adopting an appreciative approach to healthcare, building on strengths, and recognizing that the essence of healthcare is not just about health but also the actual delivery of care.

The latest news from NRC Health

NRC Health’s weekly #HumanUnderstanding newsletter.

CAHPS Insider: February 2024

January 2024 insights and updates for effective compliance.

Building better health outcomes by design

In this episode of Patient No Longer, Korby Miller, MS I/O Psy, CPXP, CPHQ, Vice President of Experience, Safety, and Quality Operations at Prisma Health discusses the value of creating a learning and improvement organization that builds solid systems to improve culture.