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The SCOOP: Involving family in care during a pandemic and beyond

This webinar describes a simple but structured process (the SCOOP) that PIH Health developed to help... 

CAHPS Insider: June 2021

June 2021 insights and updates for effective compliance.... 

Case Study: Pursuing healthcare equity with Real-time Feedback

To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To... 

On-demand Webinar: The pain of paying: Exploring the consumer push for price transparency in healthcare

The call for price transparency has dogged healthcare for decades, but it has recently morphed into... 

CAHPS Insider: May 2021

May 2021 insights and updates for effective compliance.... 

On-demand Webinar: Our journey to understanding: The impact of patient facing technology on experience and health equity

The COVID-19 pandemic has pushed health systems to rapidly evolve their care through technologies th... 

On-demand Webinar: Customer conversation: A look at Community Insights with Children’s Healthcare of Atlanta

Children’s Healthcare of Atlanta has been using the NRC Health Community Insights solution to lean... 

CAHPS Insider: April 2021

April 2021 insights and updates for effective compliance.... 

Trends Report: 2021 Healthcare Consumer Trends Report: Pediatrics

This report explores these topics with insights gleaned from the country’s premier pediatric healt... 

Case Study: The transformative impact of Real-time Feedback at Dayton Children’s Hospital

Read this case study to see how Dayton Children’s leaders found all the data they needed through N... 

Case Study: A master-class in rapid innovation

Read the latest case study on how OrthoNebraska utilized NRC Health's Realtime Feedback and Transpar... 

CAHPS Insider: March 2021

March 2021 insights and updates for effective compliance....