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Proven outcomes driven by your discharge call program

Through preference-based communications and real-time alerting, our care transitions solution enable... 

CAHPS Insider – October 2020

October 2020 insights and updates for effective compliance... 

Conservation of Resources Theory

This quarter’s infogram from the NRC Health Workforce Engagement Team features content related to... 

Satisfaction up 9.9%—The Real-time Feedback difference

Leaders at Riverside Health System, a five-hospital organization in eastern Virginia, wanted to impr... 

Bring your understanding into focus

High-performing organizations spanning the entire continuum of care articulated a vision for the fut... 

The future of patient feedback is here

A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how he... 

Successful telehealth, overnight

See how Lehigh Valley Physician Group utilized NRC Health's Solutions to hone their offering and dev... 

CAHPS Insider – September 2020

September 2020 insights and updates for effective compliance... 

Implementing & Operationalizing a Discharge Call Program at Children’s National Hospital

This session discussed the process by which Children’s National Hospital transitioned their manual... 

CAHPS Insider – August 2020

August 2020 insights and updates for effective compliance... 

Strategies for leading through change with Consumer Insights

Discover the creative strategies deployed by Aaron Davis, Chief Experience Officer of UMC Health Sys... 

Great Expectations: Examining What Consumers Want (and Why) to Better the Patient Experience

The vast majority of data collected from patients on their healthcare experience occurs after the fa...