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Understanding the NRC Health Real-time program within the context of Magnet designation

Review how the ANCC Magnet designation aligns with NRC Health’s Real-time feedback program.... 

Why these numbers hurt my feelings

As a pediatric emergency medicine physician, Dr Emily Scott believed she was delivering great care t... 

CAHPS Insider – April 2020

April 2020 insights and updates for effective compliance... 

Covid-19 Infograms

Learn more about Covid-19.... 

Thank you to our caregivers

Now, more than ever, people are turning to healthcare for leadership and help during this unpreceden... 

Committed to culture change: Transforming a working environment

Read how the SSMC team achieved remarkable results in 21 months.... 

CAHPS Insider – March 2020

March 2020 insights and updates for effective compliance... 

NRC Health – March 2020

An open letter to our heroes in healthcare, consumer-research data on the coronavirus, what patients... 

Consumer-sentiment data on the coronavirus pandemic

The outbreak of the coronavirus (COVID-19) has consumers feeling anxious. The situation has revealed... 

120,000 patients, 100% coverage: Post-discharge calls with Transitions

Read how Nebraska Medicine was able to streamline its post-discharge contact operations, and produce... 

Not just the numbers: Enriched insights through Real-time Feedback

Read about how MU Health was able to achieve dramatic service improvements.... 

Healthcare 2020: Trends and predictions

Consumer expectations are growing and research proves they are demanding more from their healthcare...